Historic Powhatan Resort - Williamsburg

I appreciate the ease of coming and going to and from the resort. I also like that there are items in the unit to help your stay, (paper towels, dish soap, shampoo, etc.) Powhattan is a beautiful resort well maintained grounds but some of the units are still in need of renovations.

In our particular unit there wasn't a couch in the living room. There were two chairs to watch t.v.

The best thing about Powhatan Resort is the location.

The room was nice and clean. We stayed in a first floor unit, that had a jacuzzi tub. Unfortunately, it was not working properly when we got there. When we tried to call the number that we were given upon checking in to the hotel, we discovered the phone in the unit was not working either. We contacted the front desk, who then transferred us to maintenance, he told my husband to find the panel box and flip the switch to see if that works.... (not exactly what I consider adequate service) We also reported that our phone was not working and that a bag of soiled linens were sitting on the front walkway to our unit. The linens were left outside our unit from 3pm on Thursday until 3pm on Friday when I called, yet again, to have them removed.

The grounds were great! Super pool area, both inside and outside. Very nice first floor unit.

Did not appreciate getting hit with a sales pitch during check in, the only reason I scored the staff as 'fair'. After getting past the front desk (had to teach them the meaning of 'NO') the rest of the staff was great!

Great value great for families clean got everything

It was very peaceful . The gate house made me fell really safe to know that people could not drive through

the staff in the morning could smile a little more ,

We enjoyed this most because my wife's grandfather once owned the manor house and most of the land Powhatan is on.

Didn't much like the sales pitch for buying into a time share.

Peacefulness of the area, closeness to Historic Williamsburg and other sites we were interested in visiting. We had a glorious weather weekend in October. The entire family enjoyed our breakfast with Martha Washington.

Lack of more than one parking space per unit.

Cleanliness, environment, hospitality, relaxing atmosphere and facilities.

We were approached for a time share conference, which was a surprise as we didn't know about it when we booked the reservation. However staff remained pleasant even though we turned down there offer.

William at the front desk was most helpful and polite. He helped us greatly when our first room smelled like a dead animal was somewhere in there.

The smell in the first unit was unbearable. It brought the cleanliness of the units into question. We have been owners for 21 years and have seen many changes in the management and had high hopes for Diamond Resorts. Looking at the existing units, there is much work to be done.

Very close to everything, appearence has improved in recent years, nice units that are better furnished, good activities on site.

The hot tub did not work despite multiple attempts to repair, bill was adjusted accordingly but the hot tub is a good reason to stay here and we were disappointed with that result. parking spaces were not monitored by staff as a result we parked away from our unit. If that is how it works , why give out parking permits other than to get me to a time share salesperson, the reservations i booked on line were different than those that were in their system when I checked in . This caused some delay and I was fortunate to arrive early or I would not have received the room I reserved.

Nice rooms and nice area.

The fact that they didnt have our reservation when we showed up....then tried to upgrade our room and charge us double. This was straightened out the next day.

Facility was excellent, had more than we realized. The main entrance with plantation house setting was lovely - getting to tour that and the grounds made it extra special. Then came the modern condo buildings that were updated but could use a bit more. The pool area was excellent, made the stay since weather was in mid-80'S. Having access to free computer room and printing service was excellent.

Main complaint we have is, after driving 7 hours, excited to meet up with our friends who just flew in from Colorado for our joint anniversary trip, we were immediately being sold on time-share - 'what time is good for your tour tomorrow?' We just got out of the car - not a very good way to hit your new customers. We had no idea this was even a time-share opportunity, not interested. We were there for a vacation! Second complaint was - all the inside doors in condo did not close or fit! Annoying. Need to be replaced/updated.

what i liked most about my stay here was that it was very comfortable, clean and we had all the privacy that we needed....the kitchen was also well equipped

i mostly liked everything about this hotel and will consider staying here again!

All facilities were available on-site with a pool and tennis courts and even a racket-ball court. There was also an old house and historic re-enactment. It is also very close to the normal town facilities such as stores and restaurants.

The hard-sell on the timeshare. I was told that as a hotel guess, it was compulsory that I attend a timeshare presentation and I was asked for $20 as a "show of faith", but as I did not want to attend the presentation, it only cost me $20 so that was not a big issue.

Excellent property for families that is close to all major Williamsburg attractions and amenities. Wonderful public park nearby for both young and older kids. All of the comforts of home! Great value; much better than a hotel suite and only about $30 more a night.

There was a skunk in the bushes our first night! Not the resort's fault, for there are heavily wooded areas nearby. Luckily, it didn't spray!!!